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Process Serving FAQs | More FAQs...


Process of Service - Some Frequently Asked Questions:

In our experience, new clients regularly have some common questions. We thought listing some of them here would help you understand the Process of Service before you pick up the phone to call us.


  1. What is Service of Process?

    United States legal procedure requires that each party in a case should be notified if actions are taken against them in a court of law. Process serving is an important aspect of the Due Process of Law.

    Cases that are filed in Arizona Court System are served by Arizona Rules of Civil Procedure. Cases that are filed in other States must be served in accordance with that States Rules. Direct Access is familiar with the rules of other States and can handle these services for you.

    People are notified of actions against them or court procedures involving them through the delivery of legal documents such as summons, complaints, subpoenas, order to show cause, and writs.

    Click Here to learn more about Service of Process

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  2. Who can serve papers?

    Arizona Rules require that ALL Service of Process be performed by a Licenced Office of the Superior Court or a Sheriff Deputy. Licenced Officers of the Superior Court are also known as Private Process Servers.

    Click Here to learn more about Serving Papers

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  3. What does a Private Process Server Do?

    A private process server delivers (serves) these documents to the defendant or individual listed on the legal document being served. Once the documents are delivered, an Affidavit of Service, also called a Proof of Service, is prepared and given to the party who requested the service.

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  4. What is DINS?

    DINS is a proprietary custom designed web-based application that provides instant notification to the users once a service request is submitted online. The user is notified of the status of the service process and the notification will continue until the entity is served. Click Here to Read More...

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  5. How much does it cost to get papers served?

    On average, the cost of a routine service can range anywhere from $50 – $100. Prices can be lower in some states and higher in others. As the serve becomes more difficult or costly for the process server, you can expect to pay more. You may incur additional mileage fees or skip tracing fees if you need the person located. Additionally, if you have a rush serve or you need papers served the next day or on a holiday you can expect to pay more.

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  6. Can I provide the papers for service to you by fax, mail or e-mail?

    We can serve copies of the documents as long as they have been issued by the court.

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  7. How long does it take to get papers served?

    We work attempt all our papers within 24 hours from receipt with few exceptions. We serve the majority of our papers within 1-3 days. All our papers are just a important as another. However there are times when a paper must precident over another. These papers require special handling due to short time frame to serve, special times and locations, unusual circumstances etc. These papers usually incure additional fees. If your paper requires special handling we will advise you on the best method and manner in which to serve your paper at the least cost to you.

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  8. Where can defendants be served?

    Arizona has no restrictions on when service can be attempted. Basically we can serve your document Anytime and Anywhere EXCEPT on Indian Reservations.

    Some states do have Time & Day restrictions and we serve your documents according to those rules so its served properly.

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  9. What if the person cannot be found or is evasive?

    When someone is evading service or normal service methods are impractical, an Order Requesting Alternating Method of Service can be filed with the Court. The judge will then stipulate the manner in which service can be executed to the satisfaction of the Court.

    Also many documents can be served by Substitute Service which allows for leaving the documents with an individual of suitable descreetion at the person's residence.

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  10. Will a process server file my papers with the court?

    We file the Process of Service with the Court as part of our Service. We can not file the intial pleadings with the Court, this must be done by the individual personally. This is due to the Courts payment requirements.

    We can file prepared documents for Attorneys & law Firms.

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  11. What if the person does not accept the papers?

    They do not have to accept service in order for it to be considered effective. If the defendant comes to the door but refuses the papers, the process server may just have to leave them at their feet and walk away.

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  12. Do I need a process server?

    The answer is yes. You must use a Licensed Process Server in Arizona for service to be valid.

    Hiring a Legal Process Server is an important step in proceeding with a court case. Process servers have the skills and experience to serve your legal documents in timely and affordable manner and, more importantly, serve them in accordance with the local and state process serving laws.

    There are several requirements and constraints associated with the rules of service of process. It is also very important to note that papers cannot be served by someone who is involved in the case or legal proceeding.

    If a serve is not done in accordance with these rules, this can hinder your case from going forward or result in the dismissal of your case. Improper Service also delays obtainment of evidence, which can cause injunctions, court fees, and attorney’s fees.

    If you are serious about your case, you want the papers to be served properly. Paying a professional process server a nominal fee can save your case.

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  13. Does a process server need to be licensed?

    Not all states require a process server to be licensed. However, some states require that process servers be registered in their county or state, or appointed to serve in a specific county. The below states require a process serving license.

    • Alaska
    • Arizona
    • California
    • Illinois
    • Montana
    • Nevada
    • Oklahoma
    • Texas
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  14. What is an Affidavit of Service, Proof of Service and Certificate of Service?

    An Affidavit of Service or a Certificate of Service also called a Proof of Service, is a signed document provided to you by your process server upon completion of serving your documents. Proof of Service states when, where, and who was served. There are a number of other affidavits that can be provided to you as a client. For instance, an Affidavit of Or Certificate of Due Diligence may be provided if the person can not be served.

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